Below is information on how to read a bus schedule, board the bus, and more. We also have a free Travel Training program for people who would like one-on-one assistance while learning how to use the bus system. Bus Buddies is another free program for people who need a little extra help riding the bus.
Timepoints are bus stops at major intersections. Timepoints are listed on schedules posted at our stops and on schedules printed from our website. Timepoints are usually spaced about 5 to 10 minutes apart. You can use these to estimate the time a bus will arrive at your bus stop. You can also look at the schedule for your route on our website (/plan-your-trip/routes) to see estimated stop times for all stops along that route.
For help planning your trip, contact Customer Service at 360-786-1881 or email customerservice@. Tell us where you are leaving from, where you want to go and what time you want to be there, and we'll help plan your trip. Customer Service is open from 7 a.m. to 6 p.m. daily. You can also use our online trip planner.
The Transit Projects D.c. Needs
Intercity Transit's zero-fare demonstration project went into effect on January 1, 2020. During the demonstration project, Intercity Transit will not collect fares from passengers for some of its services.
Buses have an automated system that makes audio and visual announcements approaching stops. The visual announcements are near the ceiling of the bus in the front.
Remain seated until the bus comes to a complete stop. Exit quickly through the rear door to allow room for boarding passengers. Once you exit, step away from the bus and wait until it leaves before crossing the street. Never cross in front of the bus.
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If you need to transfer to another route to reach your final destination, locate the nearest transfer point. Transfer points serve several routes and are located at major shopping areas.
If your bus is running late and you are transferring to another bus, let your driver know. They will tell the connecting driver to wait for you for up to three minutes after the scheduled departure time if a connection is possible.The Bus Transformation Project is a regional consensus-building exercise led by WMATA. We identified seven ways we hope the study team and regional partners will seek to improve buses in the Washington area, and will post about each. Here's #3, simplifying the bus numbering and information.
Previously, DW Rowlands discussed the complex and interesting history of how Metrobus’s two-digit-number, one-letter-one-number, one-letter-two-numbers, and numbers-then-one-letter routes all got the names they have. This is cool if you’re interested in local history, but is fairly useless for the average transit rider trying to plan a trip.
Leons Brochure 2017 By Leons Holidays
Other cities have found ways to make their bus route numbers more useful for riders. For example, Los Angeles County’s MTA (LACMTA) operates five types of buses, which operate alongside various networks run by local jurisdictions. Route numbers are assigned differently depending on the type of bus:
LACMTA also gives each type of bus a different color (orange for Local, Limited, and Shuttle; red for Rapid; and blue for Express. Metro Busway buses get the color of their line.)
Metro Local routes that serve downtown are 1-99, ones that run east-west are 100-199, and ones that run north-south are 200-299. Metro Express routes that run radially from downtown have numbers 400-499, while routes that don’t go to downtown have numbers 500-599.
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Not only does the first digit of a bus route in Los Angeles indicate which type of bus it is, but (in general) the second two digits for a Metro Limited or Metro Rapid bus will be the same as for the Metro Local service which runs along the same route. For example, Wilshire Boulevard, Los Angeles’s busiest bus corridor, is served by the Metro Local 20 and the Metro Rapid 720.
It’s easy to say that it would be nice if we had a systematic bus route numbering system like Los Angeles, but whether we should do a system-wide renumbering of routes to get one is a harder question.
A complete renumbering of bus routes is a short-term inconvenience to riders, who have to learn the new system, not be confused by any overlap between old and new system numbers, and deal with the fact that some information sources (like websites that mention the bus line an institution is on) may not get updated quickly.
Bus Transformation #3: Simplify Bus Numbering And Information
There are two cases, though, where a renumbering would definitely be worth doing. The more extreme would be to throw out the old bus routes completely and redesign a new network from scratch, as acclaimed public transit planner Jarrett Walker famously advocates. That's what Baltimore recently did — among other changes it gave major lines a color instead of a number, and assigned more local buses new numbers.
In the case of such a redesign, new route numbers are needed, anyway, and it makes sense to try to make the system as consistent and meaningful as possible.
A less severe case would be if WMATA were to develop an organized network of frequent routes with long hours of service, as we suggested in part 1. In that case, it might make sense to give these routes new numbers with the same format, so riders could easily pick them out.
How To Ride The Bus
More generally, if the system’s wide diversity in frequencies and hours of operation is reduced to a few broader categories, it could make sense to renumber the system with formats that would make it clear from a route’s number what days and times of day it could be expected to operate, and roughly how often.
A more bureaucratically difficult idea, but one that could be quite beneficial if it could be made to work, would be to have an integrated route numbering system across all the different bus providers in the region.
Some German metro areas do this. As far as we know, no metro area in the US has; even in Los Angeles, with its detailed numbering system for Metro bus routes, the numerous local transit agencies have their own route numbering systems unrelated to the Metro system.
Great Keppel Island, Queensland, Australia
However, having an integrated system would be useful in a region with as many different bus networks as ours has. It would avoid the potential confusion caused by the fact that many of the jurisdictional bus systems have routes with the same numbers as each other, or as Metrobus routes.
For example, Montgomery County Ride On numbers routes consecutively from 1 to 100 and Prince George's The Bus numbers routes consecutively starting with 11. That means there's a Ride On 32 (from Bethesda to Carderock) and a TheBus 32 (from Clinton to Naylor Road), not to mention the Metrobus 32 on Pennsylvania Avenue in DC. Or a Ride On 14 between Takoma and Silver Spring and a TheBus 14 between Prince George’s Plaza and College Park.
Fairfax Connector avoids this problem by using three-digit numbers for its routes, and the Circulator avoids it by not having route numbers at all (which is not a solution we recommend!), but DASH (1-10) and ART (41-92) also have many route numbers that match RideOn and/or Metrobus numbers.
Inauguration Guide 2017: Lowest Metro Ridership Since Before 2005, Protest Clashes Slow Travel Downtown
Furthermore, if WMATA used route numbers to reveal information about the frequency and hours of service of bus routes, it would be useful for riders if similar jurisdictional bus routes did the same. The goal should be to make the region’s bus network as a whole as transparent as possible for riders, regardless of the logistical and bureaucratic reasons why they are operated by different agencies.
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